A new PlayStation 5 system software update, version 25.07-12-20-00, is now live. While minor updates often only bring system stability improvements, this latest update introduces a highly anticipated, user-friendly feature: the ability to easily view the console and connected DualSense controller serial numbers directly through the system menu.

This is a really welcome change that will simplify the lives of users who need to file support tickets or verify their warranty without having to move their systems to find the data they need.

New Feature: View Serial Numbers Directly in Settings

Once the new system software update has been installed, you can easily access your PlayStation 5 and DualSense controllers’ serial numbers by following the procedures below.

How to Find the PS5 Console Serial Number

1. Go to Settings on the main menu.
2. Select System > System Software > Console Information.
3. The serial number will be listed under the Serial Number field.

How to Find the DualSense Controller Serial Number

1. Go to Settings on the main menu.
2. Select Accessories > General > Advanced Settings.
3. Select View Serial Number. (This works for controllers connected by USB or Bluetooth).

System Software Update 25.07-12-20-00 Full Update Notes

The rest of the update focuses on stability across the platform.

• Performance: We’ve improved system software performance and stability.
• DualSense Edge Update: We’ve updated the device software of the DualSense Edge wireless controller to improve stability.
• System Usability: We’ve improved the messages and usability on some screens.

System Software Update 25.07-12-20-00 Download and Installation

The PlayStation 5 system software update 25.07-12-20-00 is downloaded automatically by the system upon startup. You can head to the console’s official website for the manual download.

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